Outdoor Elements Warranty Information

Online Warranty Registration Card

Were you satisfied with the service of the dealer?
Yes   No

Are you happy with your fireplace product?
Yes   No

May we contact you regarding your dealer, your purchase or our products? (We will use this information to further improve our products, service and dealer support.)
Yes   No

To help us to do a better job of understanding the needs and expectations of our customers, we would appreciate your answers to the following questions. This information is NOT used outside our company and is strictly confidential.

Is this fireplace or outdoor product for new construction or a remodeling project?
New Construction   Remodeling

Where is your outdoor fireplace installed?
Patio      Porch       Deck 

Why did you purchase our unit versus another brand? (Check all that apply.)
Builder Choice   Brand Name   Efficiency   Aesthetics  
Convenience     Clean Burn     Price         Referral
Salesperson Recommendation       No other fireplace like it

Did you purchase any of the following with your grill/fireplace? (Check all that apply)
Cover  Remote control   Outdoor Elements

May we contact you about options or improvements that may enhance your fireplace?
Yes   No

Who was the primary decision maker in purchasing this product?
Male   Female   Both   Builder

Which best describes your home?
Single family   Townhome   Apartment/condo   Mobile home

What is the approximate square footage of your home?
Under 2,000   2,000-2,999   3,000-3,999   4,000+

What is the approximate market value of your home?
Less than $100,000   $100,000-149,999   $150,000-249,999
$250,000-4999,999     $500,000-999,999   $1 Million+

How many grills do you have in this home?
One    Two    Three    Four or more